Contact Form
Send us a message
Fill in the fields below and press send. We will make sure your message reaches the right person, who will reply shortly.
Before You Write
Contact details
Trading Bitcoin involves risk. Around 70 percent of investors lose money when trading cryptocurrencies, so make sure you understand the risk before you begin.
Users must be at least 18 years old to use the website.
What happens with your data
We work with multiple third parties and may transfer your personal details not only to the company described in the website, but also to other third parties, including nonaffiliated business partners in the cryptocurrency field, and transfer or disclose your personal details for their business or commercial purposes. These third parties may use this information to contact you or to carry out their own business and commercial purposes.
- HomeReturn to the BitcoinX home page
- Login DEGerman member login and registration
- Login ESSpanish member login and registration
- TermsTerms of use and eligibility requirements
Trading Bitcoin and other cryptocurrencies involves real risk, and a large share of people who invest lose money when markets move against them. Before you create an account or deposit funds on a platform like this one, take time to understand how buying, selling, and holding digital assets actually works, including the possibility of losing your entire position. Only adults who are legally able to enter such arrangements should participate, and it is sensible to begin with small amounts while you learn how blockchain transactions, wallets, and private keys function in practice.
Any service that asks for personal information should explain clearly what happens with the details you provide. Platforms of this kind typically work with several third parties, which may mean your data is shared beyond the company operating the website with business partners in the broader cryptocurrency field, and may be transferred or disclosed for their own commercial purposes. Reviewing the relevant policy pages and terms before you register helps you understand where your information goes, what control you retain, and how key storage on encrypted systems is designed to protect access to your funds.
Your message goes to the right desk
Every enquiry is forwarded to the appropriate team member, and a reply follows shortly after your form is received. For account questions, the login and registration pages cover registration in roughly 10 minutes for new traders.
Contact Form